Refund Policy

1. Overview

2. Replacement Warranty

Every subscription or account comes with a replacement warranty for the length of your billing term. If your access stops working, was mis-delivered, or is restricted through no fault of your own, contact us and we'll issue a working replacement at no extra cost — this is our first line of support before any refund conversation.

3. Money-Back Guarantee

If we're unable to provide a working replacement within a reasonable time, or the product genuinely doesn't match what was advertised, we'll issue a refund for the affected order. Refund requests are reviewed case by case and are honored when made within 7 days of delivery.

4. What's Not Covered

To keep this guarantee fair and sustainable, it doesn't cover:

• Change of mind after access has already been delivered and used.
• Restrictions caused by violating a product's acceptable-use rules (for example, sharing individual login credentials outside your plan, or heavy automated use of a shared tool).
• Issues arising from a third-party provider's own policy changes that are clearly disclosed on the product listing at time of purchase.
• Requests made after the 7-day window described above.

5. How to Request a Refund or Replacement

Message us on Messenger or email with your order details and a short description of the issue. We aim to respond within a few hours and resolve most requests — replacement or refund — within 1–2 business days.

6. Payment Method & Timing

Approved refunds are returned to the original payment method where possible; if that's not available, we'll agree on an alternative with you directly. Processing times vary slightly by payment method and are generally completed within 5–10 business days of approval.

7. Contact Us

Need a replacement or refund? Reach out and we'll take it from there.