1. Overview
This Privacy Policy explains what personal information Mr Tools collects when you visit our site, place an order, or contact support, and how we use and protect it. By using Mr Tools, you agree to the practices described here.
2. Information We Collect
- Contact details — your name, email address, and Messenger number, collected when you place an order or message us, so we can deliver access and follow up on support.
- Order details — the product, plan, and billing cycle you choose, along with basic payment confirmation details (we do not store full card numbers; those are handled by our payment provider).
- Communications — the content of messages you send us through the contact form, email, or Messenger.
- Basic usage data — standard, non-identifying information such as browser type and general location, collected automatically to keep the site secure and working properly.
We only ask for what's needed to fulfil your order and support you afterward — we don't collect sensitive data such as government ID numbers, precise location, or health information.
3. How We Use Information
- To create and deliver the product or subscription you've ordered.
- To confirm payment and send you order and renewal updates.
- To respond to support requests and resolve issues with your access.
- To detect and prevent fraud or abuse of our Services.
- To send you occasional product updates or offers, only if you've subscribed to our newsletter — you can unsubscribe at any time.
We do not sell your personal information, and we don't use it for third-party advertising.
5. Data Storage & Security
We use reasonable technical safeguards — including encrypted connections (HTTPS) and restricted access to customer data — to help keep your information secure. That said, no online system is completely risk-free, and we can't guarantee absolute security. We retain account and order information only as long as needed to support your subscription and meet our own record-keeping obligations, after which it is deleted or anonymized.
6. Your Rights
Depending on where you live, you may have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your data, subject to reasonable retention needs (e.g., order records).
- Object to or restrict certain uses of your data.
To exercise any of these rights, email us at support@mrtools.com. We'll respond within a reasonable time frame.
7. Children's Privacy
Our Services are intended for users aged 18 and over. We do not knowingly collect personal information from minors. If we learn that we've inadvertently collected such information, we'll delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last Updated" date above will always show the latest revision, and continued use of Mr Tools after an update means you accept the changes.
9. Contact Us
Have a question about your data or this policy?
support@mrtools.com
m.me/1251630621371497
Mon – Sun, 9:00 AM – 12:00 AM